Professional Assistant (or Couple) - Windsor, CT

Posted: 10/29/2026

Position Summary

The Professional Assistant provides compassionate, respectful, and professional support to funeral directors, staff, and grieving families throughout the funeral service process. This position assists with funeral visitations, memorial services, and burials while helping ensure that every family receives attentive care and that services are conducted with dignity and respect. This position is open to an individual or a couple.

Essential Duties and Responsibilities

• Assist funeral directors with the preparation, setup, and coordination of funeral and memorial services.
• Greet and assist families and guests with courtesy, compassion, and professionalism.
• Help prepare chapels, visitation rooms, and service areas, including arranging flowers, photographs, memorial displays, and seating.
• Help maintain the cleanliness, organization, and professional appearance of the funeral home, vehicles, and service areas.
• Assist with distributing funeral-related materials, programs, and equipment.
• Provide directions and assistance to guests, including helping elderly individuals and people with mobility needs.
• Handle personal and confidential information with discretion and maintain the privacy of families.
• Perform additional duties as assigned by the funeral director or management.

Qualifications and Skills

• Strong interpersonal and communication skills.
• Compassionate, patient, and respectful demeanor when working with grieving families.
• Dependable, punctual, and able to work effectively as part of a team.
• Ability to follow instructions and remain calm in sensitive or stressful situations.
• Professional appearance and conduct.
• Ability to stand and walk for extended periods during services.
• Ability to lift, move, and transport service-related equipment when necessary.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to assist with funeral and memorial service operations as needed.
• Ability to work on Saturdays
• Valid driver's license and a satisfactory driving record.

Work Environment and Schedule

This position involves working in a funeral home, chapel, cemetery, and other locations as needed. The schedule may include evenings, weekends, and holidays to accommodate funeral service arrangements.

Employees may be exposed to emotionally difficult situations and must maintain a compassionate, respectful, and professional approach at all times.

Professional Expectations

The Professional Assistant is expected to demonstrate empathy, discretion, integrity, reliability, and respect for all families, regardless of their backgrounds or beliefs. The successful candidate will understand the importance of providing thoughtful support during times of loss and contributing to a meaningful and dignified experience for every family served.

Equal Employment Opportunity

The funeral home is an equal opportunity employer and considers applicants based on their qualifications, skills, and ability to perform the essential duties of the position, consistent with applicable law.