Lodge Manager and Head Chef - Big Horn National Forest, Wyoming

Posted: 9/22/2023

Our Lodge is seeking an energetic, hard-working and positive couple to fill the roles of Lodge Manager and Head Chef.  The ideal candidates will work well together and with other staff, share accommodations, wear many hats and think on their feet. They should love being where seasonal visitors number in the hundreds not millions and enjoy delighting guests whether they are on a day trip or a week-long stay on ATVs or snowmobiles. 

We are located in a true mountain paradise, perfectly suited to someone who loves the outdoors. During free time in the winter, there is snow shoeing, x-country skiing snowmobiling.  Sitting by the fire in our great room is also nice during your time off.  During free time in the summer, there are endless hiking trails around the lodge, beautiful waterfalls, wildlife viewing opportunities, and lots of places to fish and take amazing photos. We are located at 9,000 feet in elevation and the closest town is about 30 miles away from the Lodge, so we are truly a remote destination within the Bighorn National Forest.

Managing the Lodge has a variety of duties shared by managers and two to four additional staff members.  These duties include but are not limited to the following:

• Cheerfully greeting and serving guests, answering questions, and focused on making our guest’s experience excellent in every way
• Planning, preparing and serving meals
• Ordering, storing and handling food, supplies, and merchandise
• Cleaning lodge, kitchen (including dishes), guest rooms, cabins and maintaining clean linens
• Planning for guests via reservation data from reservation software (ResNexus)
• Collecting payments for services and goods, basic record keeping
• Maintaining buildings and equipment, performing minor maintenance as needed
• Cutting/splitting firewood as needed
• Disposing of garbage
• Assist Marketing Staff with website and social media posts
• Delegating appropriate work to staff
• Understanding and meeting operational requirements of USFS Special Use Permit
• Maintaining good relationships with our community, neighbors, USFS personnel, and others.
• Managing controllable costs
• Assisting customers with emergencies and other issues as needed

Successful applicants should have the following qualifications:

• Previous hospitality and guest hosting experience
• Good physical condition; experienced living and working in remote locations
• Previous management and leadership experience
• Housekeeping experience
• Excellent cook, with experience planning meals and cooking for groups
• Excellent communication skills
• Mechanically inclined and comfortable operating snow removal equipment, etc.
• Must be over 21, hold a valid Driver's License, and able to lift 50 lbs
• Non-smoker, no pot or drugs of any kind.  Light drinker is OK

We have 6 guest rooms in the Lodge, three small cabins, one large cabin and a duplex for rent to the public, and will normally accommodate up to 32 guests.  The Managers will run the Lodge with a fair amount of independence while working cooperatively with an off-site supervisor.