FEATURED JOB OPENING: Resident Management Team - Boise, ID Area

FEATURED JOB OPENING: Resident Management Team - Boise, ID Area



Posted: 5/11/2022

SUMMARY:
Tired of the large Corporations?  Do you ever worry you are 30 days away from looking for a new home because your site sold?  Perhaps you should consider working for one of the largest, privately owned Storage Companies in Idaho.  We are locally owned and operated and do not operate with a "corporate attitude".  Our Management Teams work under the general supervision of the Director of Operations.  Management teams are responsible for overseeing all aspects of the day-to-day operations of our self-storage facilities.  Each team is assigned to a specific location, reside on-site, and are expected to demonstrate a sense of “pride-of-ownership” as if they owned the facility themselves.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
The marginal functions of this position have not been included. This job description in no way
implies that these are the only duties to be performed. An employee will be required to follow
any other job-related instructions and to perform other job-related duties requested by the
supervisor and/or manager.
· General office and clerical skills including telephone sales, record keeping, computer
bookkeeping, rentals, vacates, transfers and other customer service needs.
· Collection of money from customers and daily bank deposits.
· General maintenance and upkeep of the physical appearance of the property including
sweeping, weed control, painting, cleaning, minor door or building repairs, trash removal
and replacement of accessible light bulbs.
· Cleaning and general upkeep of the property apartment, office and restrooms.
· Understanding and compliance with all operational policies and procedures as outlined in
the Employee Handbook and Property Operations Manual.
· Merchandise sales, inventory and supply requisitions.
· Reporting to the Home Office whenever required.
· Upkeep and care of the golf cart, tools, computer equipment and other company equipment.
Other responsibilities may include:
· Assistance with the delinquent tenant process including certified mailings, over-locking units,
cutting locks, inventories and sales.
· Conducting business before or after established hours in order to accommodate unique
customer needs.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, both members of the Resident Manager Team must be able to
perform each essential duty satisfactorily. The requirements listed below are representative of
the specific knowledge, skills, and/or abilities required.
Resident Manager Job Description
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EDUCATON and EXPERIENCE:
· High school diploma or general education degree (GED).
· Previous experience in a customer service related industry.
CERTIFICATES/LICENSES/REGISTRATIONS:
· Must possess a valid standard driver’s license, currently registered motor vehicle in reliable
working order and insurance.
SKILLS:
· Excellent customer service skills.
· Strong interpersonal and communication skills – both written and verbal.
· Proficiency with Windows based personal computer applications.
· Ability to read and interpret instructions, documents such as rental agreements, safety rules,
operating and maintenance instructions and policy manuals.
· Basic mathematical skills including the ability to add, subtract, multiply and divide in all units
of measure, using whole numbers, common fractions and decimals.
· Ability to apply common sense, good judgment and offer solutions in dealing with problems.
· Must be organized, efficient and professional at all times.
· Must be reliable, honest and trustworthy.

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