FEATURED JOB OPENING: Live-In Managers - Glendale, CA

Posted: 10/30/2026

Scholl Canyon Estates, the premier independent living community for active seniors in Glendale, is now hiring for Live-In Managers!

Pay: $60,000 - $70,000 per year

GENERAL DESCRIPTION OF POSITION

Working hand in hand as a team with the Regional Director, Community Assistant Managers and Community Executive Chef, and Community Sales where applicable, to ensure that we attain and hold 100% resident happiness, 100% financial occupancy, 100% on budget with a 100% trained and motivated staff.

Work Schedule:

Sunday 7:00am – 7:30pm

Monday 7:00am – 7:30pm

Tuesday 7:00am – 3:00pm

Wednesday 11:30am – 7:30pm

Thursday 7:00am – 3:00pm

Friday Off

Saturday Off

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS

• Ability to work as part of a team with the Community Assistant Managers and Community Executive Chef, to provide a great living environment for our residents and a safe and motivating work atmosphere for our staff.
• Ability to manage the day-to-day operations of the Community with the support of the Community Assistant Managers.
• Willingness and ability to live on-site in an assigned apartment.
• Prior management experience; including operational and financial experience in managing employees, customer service, purchasing, payroll and accounts payable/receivable.
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.
• Ability to work under time constraints and meet Company deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide leadership, supervision, training, guidance, and communication while overseeing all aspects of Community Management, including special attention to the following areas:

• Regular, on-site, attendance and punctuality is required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all company policies, procedures, and standards.
• Maintain personnel, resident, and business proprietary and/or confidential records/material in strict confidence.
• Maintain a strict code of ethics related to matters of business operation, finances, and confidentiality of all aspects of the business.
• Maintain a friendly, and positive attitude, at all times.
• Continually treat residents with respect and ensure resident dignity is preserved at all times. Promptly answer telephone, directing calls to appropriate person or recording messages accurately and promptly and relaying the message to appropriate person.
• Graciously greet all residents, guests, vendors, and visitors entering the Community, politely assisting as necessary.
• Provide daily and ongoing leadership and training in every aspect of the job requirements necessary to advance the Community Assistant General Manager to the Community General Manager position. Work with and communicate on a regular basis with the Regional Director on the ongoing progress of Community Assistant General Manager.
• Census—Develop and implement techniques and resources designed to attain and maintain 100% occupancy, at all times, through effective community relations, special events, direct-inquiry calls, Community tours, etc. Devote time daily for community outreach, follow up on direct inquiries, and conduct tours to prospective residents and their families.
• Budget—Participate in the annual Community budget process. Follow the approved operating budget. Communicate and obtain approval from Regional Director for exceptions.
• Resident Relations—Assess resident satisfaction through continued personal interactions. Identify areas of concern regarding residents’ well-being and suitability to reside in the Community. Conduct monthly resident meetings. Respond to emergency calls from residents and take appropriate action. Pour coffee and serve tea daily during meal periods to build relationships with the residents.
• Respond in a timely manner to resident complaints regarding any issue to assure residents are receiving services that meet Hawthorn Senior Living standards. Make recommendations for solutions to the Regional Director.
• Human Resources—Develop and maintain staff that provides quality service and ensures resident satisfaction. This includes direct responsibility for hiring; training; supervision; scheduling of hours, breaks, and meal periods; performance management, discipline, and discharge. Oversee, train, and evaluate the effectiveness of the Community Assistant General Manager and Community Executive Chef in fulfilling their responsibility to manage and supervise their assigned unit effectively. Hold daily 5-minute stand-up meeting with Community staff.
• Culinary Service—Direct, evaluate, and interact with the Community Executive Chef in budgeting; inventory; reporting; preparation and serving of attractive, appetizing, and balanced meals in accordance with Hawthorn Senior Living guidelines as outlined in The Hawthorn Way. Maintenance of clean, sanitary, safe, and attractive kitchen and dining room shall be a priority for all staff. One member of each Community Management team must be Serve Safe certified.
• Maintenance—Ensure that day-to-day building and ground maintenance issues are adequately addressed and resolved, either by maintenance staff, contractors, or Home Office Maintenance Department staff.
• Accounting—Submit reports, invoices, and other financials; record revenue and expenses on a regular basis in accordance with the Hawthorn Senior Living guidelines.
• Safety—Ensure that the Community Assistant General Manager maintain the Hawthorn Senior Living Safety Program. Share responsibility with the Community Assistant General Manager and Community Executive Chef to enforce regular employee Safety Committee meetings.
• Exercise managerial and supervisory authority in a manner that complies with Hawthorn Senior Living guidelines and applicable laws. Interpret, implement, comply with, and effectively enforce Community practices consistent with such policies and laws.
• Provide effective and timely resolutions to problems occurring in the Community, using available resources and following company guidelines.
• Address issues impacting all areas of Community Management and resident satisfaction through weekly meetings with the Community Management Team.
• Assume responsibility for managing all day-to-day aspects of areas directly supervised by the Community Assistant General Manager and Community Executive Chef in their absence to assure the smooth operation of those functions.
• Share responsibility with the Community Assistant General Manager to respond to emergencies, evaluate resident needs, and take appropriate action.
• Oversee all programs and requirements necessary to make the Community profitable and successful.
• Attend conferences, training sessions, and managerial meetings as required.
• Delegate responsibilities that are appropriate to other staff members in order to meet the needs of the Community.
• Responsible for maintaining normal business hours for the Community.
• Perform other Community staff members’ duties, if necessary, for the continuous operation of the Community.
• Perform other duties as assigned by the Regional Director.

SUPERVISORY RESPONSIBILITIES

• Supervises all Community Staff.

OTHER DUTIES AND RESPONSIBILITIES

• Performs all work assigned for the agreed-upon hourly wage, accepting no additional payment or non-perishable gifts from residents, vendors, or others.
• Meets the assigned work requirements of the job.
• Adheres to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your Regional Director.
• Promotes resident advocacy and demonstrates excellent customer service at all times.
• Serves as a role model for all employees by displaying a responsible, cooperative, and positive attitude.
• Represents the Company and the community in a professional, courteous, and friendly manner when in the public.
• Understands safe and proper chemical use and adheres to safety protocols. This includes using personal protective equipment when necessary.
• Attend conferences, training sessions, and managerial meetings as required.
• Maintains personnel, resident and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed).

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Employment offers are contingent upon successful completion of pre‑employment background checks, employment verification, and reference checks, as permitted by law. Hawthorn Senior Living is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
• At Hawthorn Senior Living, we offer competitive compensation and a robust benefits package designed to support our employees' well‑being. Benefits may include paid time off; medical, dental, vision, and disability coverage; and supplemental life insurance. Eligible employees may also participate in a 401(k) plan with a company‑determined match and have access to an Employee Assistance Program (EAP). Beyond benefits, we are proud of our unique culture and enjoy celebrating our team throughout the year.