FEATURED JOB OPENING: Innkeeper Couple - Lutsen, MN

Summary;

Oversees and coordinates daily operations of Cascade Lodge to ensure highest standards for cleanliness, product quality, and guest service.  The ideal candidates will be positiive, energetic, and knowledgable of lodging operations.  Must be hands on in all aspects of the day to day operations with the focus on excellent customer service and exceptional guest expereince.  Must have flexible schedule and be able to work evenings, weekends, and holidays.

DUTIES;

Ensures that all areas of the proeprty are properly cleaned and ready for guest's arrrival.

Anticipates and assesses guests' needs and responds in a courteous and professional mannner.  Serves as night MOD/caretaker, answers calls and assists guests with minor issues afgter business hours.

Plans for, makes orders, and keeps accurate inventory of housekeeping supplies.

Monitors and maintaines proper inventory of all supplies; cleaning, linen, guest toiletries, etc.

Ensures houskeeping supplies are well maintaned.

Manages and assists in all housekeeping duties, housekeeping duties are part of this job.

Responds to emails, answers phone calls, makes reservations.  Front desk shifts are part of this job.

Resolves minor maintanance issues, assists with snow removal during winter months, keeps accurate maintanance logs, promptly reports major maintanance issues to owners.

Inspects rooms and all common areas on a daily basis and promptly addressesany and all issues that may be present.

Develops, implements, and maintains deep cleaning schedules.

Manages expenses within approved budget constraints.

Prepapres accurate and timley reports as required.

Trains, supervises, motivates, and develops housekeeping staff when necessary and manages workflow.

Provides day-to-day guidance and oversight of the team; activley works to promoteand recognize performance.

Keeps up to date on overall activities, identifyinmg problem areas and taking corrective action.

The inkeepers may also have marketing responsibilites online.

Performs other related duties as assigned by management.

QUALIFICATIONS;

Must have valid driver's licence.

2+ years related expereince a plus.

Demonstrated proficency in supervising and motivating employees.

Commitement to excellence and high standards.

Strong organizational, problem-solving, and analytical skills.

Abilty to manage workflows and priorities.
Abiltiy to perform physical job neccessary.