On-Site Self Storage Management - Oklahoma City, OK

Location: Oklahoma City, OK
Reports to: District Manager

Please read the entire job description below before submitting resume.

SUMMARY

The Self-Storage Property Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This level manager pays close attention to detail and has general accounting, marketing and basic computer skills.

Employee shall perform all services appropriate to the position and within the duties and responsibilities described below. The Employee shall devote Employee's best efforts and attention to the performance of their duties. For and in consideration of the compensation specified below, Employee's duties consist of, but are not limited to:

RESPONSIBILITIES AND DUTIES

* Employee reports directly to his/ her District Manager.

*Responsible for the sales, marketing, occupancy, and delinquency management of the facility.

*Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management

*Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries

*Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials

*Maintains all required tenant documentation in a neat and orderly manner as directed by management

*Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices

*Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues.

*Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily

* Report all necessary repairs, present/projected vacancies, accidents, and changes of tenancy to Regional Manager immediately following discovery.

*General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making bank deposits and preparing daily, weekly and monthly reports as required by management

* Report all necessary repairs, present/projected vacancies, accidents, and changes of tenancy to Regional Manager immediately following discovery.

*Hire and train additional staff (under the direction and supervision of the Regional Manager).

*Assist in preparing units for auction, vacate as prescribed by law, and approved by management

*Effectively communicates with management and fellow associates

WORKSKILLS

Basic computer operation required. Candidate must understand and be proficient in MS Word, Excel, and Outlook. Preferably experience using a self-storage software application but not required. Understanding of an automated gate system preferred but not required.

EXPERIENCE - QUALIFICATIONS

Customer service, retail sales, marketing, general office and telephone skills are all requirements for this position. This is not an entry level position; candidates must have experience in the categories listed above.

Prior self-storage experience preferred but not required.

Good organizational skills and basic accounting practices. Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry. General office functions and experiences required. The applicant must have the ability to pay close attention to detail.

EDUCATION

HS Diploma and some college preferred

COMPENSATION

Competitive Hourly Wage with Generous Bonus Potential

Some positions include a complimentary 1 or 2 bedroom/ 1 or 2 bathroom apartment and all major utilities as a part of the benefits package.

WORK ENVIRONMENT

We offer a professional work environment that rarely requires you to work nights. Typical hours are 9AM - 6PM. Weekends and some holidays are required. Our company looks for overachievers who are interested in showing what they can accomplish with the intention of advancing to take on more management responsibility as their skills grow.

HOURS AND DAYS OF WORK
In performance of the duties described, Employee shall work according to the schedule, as follows; Full time Employees (34-40 hours/week), will work five (5) out of seven (7) days of the week with a minimum of one-half (1/2) hour off for every six hours worked or one (1) hour off for every eight (8) hours worked for lunch. A ten (10) minute rest period for each four hours of work or major portion thereof is also required.