Rental Manager(s) - Grand Lake, CO

Spend the summer season at the western gateway to Rocky Mountain National Park. A cabin owners’ group is soliciting bids from individuals or couples to provide management services during the 2016 summer rental season for approximately 16 cabins located within the town limits of beautiful Grand Lake, CO. Lemmon Lodge is a unique development consisting of 26 stand-alone, individually owned cabins situated on five acres of property bordering Grand Lake itself and the North Inlet. 

We are looking for a friendly, outgoing manager or couple with excellent people skills, good organizational and management skills, and strong basic business skills in terms of computer usage, record keeping and accounting. Previous experience with a seasonal vacation home rental operation is not absolutely required, but is highly desirable.

Job Description
This contract has two parts:
1. Management of the summer rental season includes housecleaning and laundry services for all rental cabins (about 16) on the property; on-site check-in/check-out services; and onsite supervision. The actual rental season would begin Memorial Day weekend and extend through the third week of September. However, actual on-site presence for the manager would be required beginning no later than May 1, 2016 and extend through the end of September in order to accommodate start-up and shut-down activities. While there are sleeping quarters above the office (bathroom, and small kitchenette), it may not be deemed adequate for long-term living. If the manager(s) choose to live elsewhere, they will need to live in or fairly near to Grand Lake during the rental season in order to be available for emergency contact purposes.
2. Year-round management of reservations for the summer season for certain cabins. About half of the cabins will manage their own reservations through the vacation home rental website www.VRBO.com. The rental manager will be responsible for managing the reservations for the remaining rental cabins, which would be done primarily by phone and email. There is no current requirement for living in the area outside of the May 1 – Sept 30 summer season.

The initial contract for this position would be for eleven months
with a contract period of December 1, 2015 to October 31, 2016.

Summary of Duties and Responsibilities for Summer Rental Season
• Payment of opening and closing expenses and utility charges
• Cabin cleaning services during turnovers, which will involve hiring and managing a cleaning crew consisting of some combination of full-time and part-time staff;
- For VRBO cabins, compensation per cleaning to be negotiated and determined on a cabin-specific basis, based on size.
- For all other cabins, compensation for cleaning services, along with all of the other duties and responsibilities related to these cabins, will be based on a uniform fixed percentage of gross rental income.
• Laundry services using on-site commercial washer and dryer, and on-site linen and towel supply storage.
- For VRBO cabins, compensation to be paid on a per-cleaning basis
- For all others, included as part of the fixed percentage of gross rental income.
• On-site, office staffing during posted business hours for the normal summer rental operating season between Memorial Day weekend and the end of Constitution Week in September (generally the third week of September) for check-in/check-out services, assistance regarding renter inquiries, etc. Emergency contact availability outside of posted business hours.
On-site staffing includes ongoing, general policing of Lemmon Lodge grounds
(Note: grounds maintenance – e.g., grass-mowing and watering are covered through separate contracts with the HOA. The rental manager may, or may not, contract for these services – for additional compensation.)
- Compensation for on-site staffing would be shared by all cabins. VRBO cabins would pay a monthly amount during the normal operating season. Compensation by the other cabins would be included under the fixed percentage of gross rental income.

Summary of Additional Duties and Responsibilities Related to non-VRBO Cabins
In addition to the duties noted above, the the manager would be responsible for:
• Active license status as a Colorado Community Association Manager
• Being bonded and insured
• Reservations; collection of deposits and rental payments
• Collection and payment of sales/lodging taxes
• Maintenance of verifiable accounting records for all rental related receipts and operating expenses charged to cabin owners; monthly rental statements and net rental income distribution checks by the 15th of each month during the summer operating season.
• Prompt response to all rental inquiries. This responsibility applies not only to the normal rental operating season, but also to the “off-season”.
• Important Note: The fixed percentage payable for this group of cabins may be subject to adjustment based on additional information provided during the job interview, but a specific percentage must be included in the initial bid.

Ideal bids should include a pricing schedule for summer management duties for VRBO cabins
and a fixed percentage of gross rental income for non-VRBO cabins.

Information submitted should include a summary of background history, experience and available references. Persons submitting bids that are accepted for serious consideration may be asked to make themselves available for an initial meeting prior to the bid submission deadline. Currently, the Lemmon Lodge renting owners have a general meeting scheduled for October 24, 2015 in Grand Lake, at which time all pending bids will be presented for consideration. If appropriate, time will be allotted at that meeting for in-person presentations of bids, along with a brief Q&A opportunity.

Important: Bids should be submitted as promptly as possible.
However, ALL bids must be submitted in writing no later than Wednesday, October 14, 2015.