General Managers - Laramie, WY

We are seeking a reliable, experienced working couple to join our team and work as hotel general managers for two of our hotel properties in Laramie, WY. Hotel property locations are in close proximity, located a short 2-minute drive from each other. 

Laramie is ranked one of the top best places to live in WY. With a population of just over 33,000, it has the lowest crime and unemployment rates in the region. The town is known for its college student population, low cost of living, and very friendly people. Located close to natural wonders in the region, many locals love living in Laramie for its outdoor lifestyle, proximity to mountains, fishing, camping, and hiking.  

HOTEL MANAGER / GENERAL MANAGER RESPONSIBILITIES INCLUDE:

Financial

• Responsible for maximizing revenues.
• Responsible for the preparation of property budgets and forecasts.
• Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit.
• Explains and manages financial activities.
• Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.
• Participates in and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors.

Guest Satisfaction

• Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to hourly associates.
• Ensures that all guest-related issues are resolved in a manner consistent with the company’s goals and objectives.

Employee Management

• Recruits qualified applicants. Trains employees in accordance with company standards.
• Motivates and gives direction to all employees.
• Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc.
• Adheres to federal, state, and local laws employment-related laws and regulations.
• Manages employee personnel forms, including hiring, performance evaluations, payroll and benefits-related information.
• Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations.
• Ensures that employee-related issues are resolved in a manner consistent with company policies.
• Mentors and develops hourly employees.
• Performs duties in all aspects of hotel operations whenever needed.

Property Appearance

• Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.

Miscellaneous

• Serves as “Manager on Duty”.
• Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property.

Benefits Include

• Dental Insurance
• Health Insurance 
• Paid time off
• Employee Discount
• Complimentary Room & Board