General Manager - Provincetown, MA

General Manager - Provincetown, MA

Posted: 4/17/2017 - 10:09 am

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We are seeking a full-time, year-round live-in management couple for our newest hotel, located in Provincetown, MA. With 32 guest rooms and majestic views of the moors this is a perfect place to relax and spend endless summer nights.

We are seeking a high energy couple who can assume responsibility for all hotel activities, who have presence and poise in relating to guests, and who possess the organizational and computer skills necessary to manage the office. We are seeking a hard-working, forward-thinking and honest couple who can learn quickly, communicate effectively with us, and offer first-class hospitality while being attentive to the needs of the business. We will offer training.

The manager couple is to perform all duties of running the property: i.e. guest reservations, hospitality and concierge service, preparation and service of a continental breakfast for hotel guests, bed making and laundry, property maintenance, gardening, purchasing and cost control, some accounting of revenue and expenses, and participation in annual renovation projects.

Requirements include exceptional interpersonal skills, polished telephone and email skills, superior attention to detail, computer and organizational skills, some housekeeping and maintenance skills, and the abilities to multi-task, take initiative, and to employ situational thinking. Must be willing to be trained, show excellent follow-through, and be comfortable giving and receiving feedback. Having baking training or formal cooking experience and/or handyperson experience are qualities that would make applicants more attractive to us and that would be utilized at the hotel.This job requires a full-time commitment. Applicants must be familiar and comfortable with the demands of a 24/7 job.

This is a seasonal property, closing at the end of the October, at which time a complete renovation will be done over the winter months.

The manager couple is expected to expedite and support housekeeping, do laundry, supervise and work with the housekeepers to assure that quality standards and timeliness expectations are met. Housekeepers typically work a 30 - 36 hour week over 6 days during the highest occupancy months. The manager couple will be supported by a staff including housekeepers and guest services associates.

Compensation includes salary, as well as a stipend after the first 6 months of employment. We provide an onsite apartment in the hotel with utilities included. This living space cannot accommodate anyone other than the manager couple. We also offer valuable training in revenue and expense management if desired.

Our hotel is non-smoking. We expect that the manager couple will model this by being non-smokers.

START APRIL 2017

Job Type: Full-time

 

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