Facility Manager/Maintenance Manager Team -MN & Various States Open

****SALARY PLUS ON-SITE HOUSING AND BONUSES & COMMISSIONS****

This is a 2 person position

We are seeking a self-motivated highly productive couple or team to join our company as a Full-Time Facility Manager and Maintenance person for our Large Self Storage facility.

Facility Manager Duties:

• Greet customers with enthusiasm and professionalism.
• Assist customers in finding a storage space that will fit their needs.
• Rent storage units to customers using company software on the computer.
• Explain the rental lease to customers in a knowledgeable and accurate manner.
• Answer any questions in regards to the rental lease or company policies/procedures.
• Maintain appropriate and professional phone etiquette with customers.
• Answer phone calls while multi-tasking with computer or other duties.
• Make collection calls and send letters for delinquent accounts to maintain facility goals for delinquencies.
• Preparing auction units according to procedure and lien laws as needed.
• Handle customer inquiries or problems in a courteous, professional, and timely manner.
• Meet sales goals for insurance, merchandise, and rentals.
• Keep a till balanced and well documented. Count cash and handle money by completing close of day.
• Perform company policies in opening/closing the office each day.

Maintenance person Duties:

• Visually inspect storage units and equipment
• Responsible for overall maintenance of storage and office facilities
• Clean space(s) as vacated, hallways, and grounds as needed
• Clean office, restrooms and common areas daily
• Maintains a neat, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
• Performs physical site inspections of facilities
• Assist in monthly lock cuts
• Painting, general carpentry, light electrical and plumbing; i.e. changing light bulbs and ballasts, unclogging drains, hasp repair/replacement
• Assist with fire tests and annual inspections
• Assists in the cleaning and parking of Trucks
• A general knowledge of site management that includes customer service skills and daily operational knowledge is required.
• And additional items as needed.

Minimum Qualification:

• Possess a valid driver's license(s).
• Possess a high school diploma or GED.
• Preferred Self-Storage experience.
• Be proficient in the use of a computer.
• Be able to deal with conflict and handle in a professional and calm manner.
• Be able to lift a minimum of 50 pounds.
• Be able to bend over easily in order to open unit doors, weed facility grounds, sweep, etc.
• Be able to read and understand documents including policy manual, checklists, rental leases and other rental legal forms.
• Must be able to work Saturdays if needed
• Successfully complete background check