Beach Front Resort Managers - San Pedro Ambergris Caye, Belize

Beach Front Resort Managers - San Pedro Ambergris Caye, Belize

Posted: 6/13/2019 - 7:21 am

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Belize is an AMAZING country.  We are small boutique resort with 16 rooms.  Candidates will need resort and management experience.  2 years of rental software management also  required.  Spanish a bonus but not required as Belize is English speaking.   Maintenance and resort systems operations also essential.  

Housing is small but comfortable.  

Please email resumes before setting an initial appointment for a phone interview.

This is a multi faceted position that will involve management of staff, high levels interaction with both guests owners and our reservation manager/ team.   This is an onsite position that may require long days and high levels of multi tasking. The ability to prioritize and respond appropriately to a variety of problems and challenges will be an essential skill.   

To apply for the position you should:

Have a minimum of 2 years property management experience.  Be proactive, highly organized, consistent, flexible and versatile.  Have outstanding verbal and written communication skills, including email, word docs, excel and other software systems as needed to operate a resort.  Be proficient in property inspections, unit inspection, and general upkeep of property. Oversight of maintenance operations including pumps, RO, basic oversight of pool, etc.  Ability to source parts and materials with local vendors. Proven proficiency in interaction with owners and guests. Create systems and documentations for the continued successful operation of a resort. Ability to write a monthly newsletters to update owners etc.  Be optimistic and working well under pressure.

Management of Staff

Oversight and management of 4-5 staff in conjunction with owners and property management.

Maintenance

Oversight of maintenance.   Creating functional systems for the Maintenance

Interactions with owners

Clear communication with designated resort representatives.

Oversight of individual units

BTB requirements maintenance etc.

Guest interactions

Handle both daily and  after hours emergencies

Duties and Responsibilities

Resort managers oversee product stocking, basic financial entries, accounting,

As a resort manager, you'll hire contractors to perform services, such as painting or plumbing. You'll ensure that all supplies, from housekeeping materials to furniture, are in good condition and in stock. You'll also support marketing and sales campaigns.

Customer Service

Resort managers ensure positive customer experiences by maintaining high-quality facilities and remedying problems. At the resort, you'll conduct room, kitchen, and grounds inspections to make sure that they are all up to code. You'll greet guests at arrival, create standards surveys, and find acceptable solutions to problems that may arise. You'll also need to keep abreast of local happenings so you can book tours or recommend activities to guests unfamiliar with the area. You may also coordinate functions or events for your guests.

 

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