We are looking for a professional live-in management team to run a 23-room motel - Thompson Falls, MT

We are looking for a professional live-in management team to run a 23-room motel located in the beautiful Clark Fork River Valley in the Glacier Tourism Region of NW Montana. The motel business is the hospitality business. The management team's job is to take care of the customer - while keeping the property profitable, maintained and clean. This is a full-time, year round opportunity.

Motel Operations

Assist with laundry and housekeeping

Purchase supplies
Work with vendors and suppliers
Follow all state and federal health codes

Attend annual Montana Lodging & Hospitality Association conference
 

Guest Relations
Manage all elements of the front desk - taking reservations, checking guests in and out

Assisting guests
Answering phones
Manage OTA (Booking.com and Expedia.com) reservations

Staff Management

Hiring and managing staff
Follow all state and federal employment laws
Inspecting what is expected in the rooms to keep quality standards high
Manage staffing schedule
Staff annual reviews
 

Sales and Marketing

Calling on companies that are doing projects in the area, solicit their business

Calling on companies that have stayed with us previously, solicit their business
Negotiating rates

Daily Facebook, Twitter and Google Posts (can be prescheduled)
Manage special event sponsorships, verify fulfillment

Manage advertising
Mange website

Bookkeeping
Manage all direct billing invoicing and receivables

Manage and communicate payroll company
Manage monthly OTA reconciliations (Booking.com & Expedia.com)

Daily deposits

Manage motel on budget

Weekly reporting to owners

Maintenance
Regular room inspections
Manage regular maintenance requirements
Manage hiring appropriate professionals when needed (plumbers, electricians)

Keep grounds maintained, grass watered and mowed, bushes trimmed

Qualifications:

• Hospitality experience preferred but not required

• Must be computer literate - Office, Google Docs, learn reservation POS (Quickbooks a bonus)

• Good communication skills and customer service oriented mind

• Self motivated and an entrepreneurial spirit

• Applicants must be able to work in a team environment and be a self-motivated.

• Applicants must also be willing to work a flexible schedule. Work pace varies depending on season.
  This is a year round, full time opportunity

• Non-smokers and no drugs

• No dogs, cat OK
   

Compensation:

• Negotiable salary

• Performance bi-annual bonus based on profitability

• Housing included, onsite two bedroom manager’s house

• Utilities paid by motel (garbage, cable, water, sewer, telephone, internet)

• After 1 year, you earn 1 week paid vacation