Management Couple - Spring Green, WI

Management Couple - Spring Green, WI

Posted: 2/21/2020 - 3:18 pm

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In the heart of Wisconsin's Driftless area 45 minutes west of Madison.
 
Location:
Spring Green, Wisconsin
Wages/Pay:
$20.00 / hour
Experience:
Some experience required
Start Date:
Job starts in 3 months (May 22, 2020)
We have two full time openings for our summer manager position. Teachers, college students, couples, vandwellers, anyone with a free summer: if you like the outdoors and having 30 minute conversations with new people everyday, we’d love to hear from you! We're particularly interested in people with availability for ongoing seasons if this season works out for both of us (returning managers qualify for up to $30/hr).

The majority of our business is sending people out on overnight canoe camping trips from three different drop offs.  Weekdays are generally relaxed with small morning shuttle runs in a 15 passenger van. Afternoons are generally spent updating reservations via phone and email until equipment comes in and needs to be picked up.  Friday is more involved with planning and prepping vans and trailers for the big Saturday morning push.  We'll generally have 3 full size buses moving a couple hundred passengers Saturday morning while 4 more vans are moving 150 canoes and kayaks into position ahead of the passengers.  Saturday afternoon and Sunday are very laid back as a handful of shuttles run while staff hang out at the beach collecting boats as people return from their trips.  We have a staff of 4-8 people helping out on weekends.  More typically you'll be working solo Monday-Thursdays with another 1 or 2 people on Fridays.

Positions are flexible but generally aim for Friday-Tuesday and Wednesday-Sunday. Looking for candidates with the following three abilities, all of which are equally important for this job. Everything else can be taught.

1. Comfortable with web based software/technology
2. Good people skills
3. Physically strong enough to lift 80lb canoes

Requirements include:

  • Temporary – mid May to mid September (flexible for school hours if necessary). Ability to return in future seasons a big plus.
  • Willing to commute to/live in Spring Green, WI area (preferably living within 15 miles)
  • Kayaking or canoeing experience helpful
  • Must pay attention to details – shuttle schedules, equipment staging, etc. must be exact and on time.
  • Valid driver's license and clean driving record required for insurance (Max 1 moving violation in previous 3 years, age 21+)
  • Experience driving vehicles with trailer a plus (Passenger CDL is bigger plus but not required!)
  • A love of the outdoors and passion for sharing it with others
  • Requires someone able to operate independently without supervision
  • Should be comfortable with backing trailers or willing to learn
  • Must be able to lift 80lb canoes regularly
  • Must be familiar and comfortable with web based software (e.g. Google Docs/Sheets, Checkfront, Ringcentral)

Responsibilities include:

  • Oversee the operation of canoe and kayak rentals and transportation.
  • Manage staff and shuttle schedules
  • Manage/delegate check-in and shuttle operations and prep equipment trailers daily
  • Perform maintenance and cleaning of equipment as needed
  • Foster the highest level of customer service for our customers (while holding firm with the customer that is not always right)
  • Serve as a liaison between staff/clients and owners
  • Participate in posting to social media accounts
  • Transport equipment/passengers upriver in the mornings
  • Answer phone/email questions, take payment and record reservation information as time allows
  • Collect equipment coming off the river at the end of the day
  • Take initiative to improve the operations

Regarding housing: There is air-conditioned housing onsite with private bedroom upstairs and a shared downstairs living area for $400/month.  Tenting/vandwelling/RV parking are available with power and water connections at no charge. Pets welcome (horses, dogs, cat, and chickens on property).

 

 

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