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WHY DO WE SHOW EXPIRED LISTINGS?

Self-Storage Resident Manager Couple (Team)

 

We are looking for energetic, outgoing self-starters who have excellent sales, marketing and customer service skills.

He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business

relationships and being committed to customer satisfaction. These managers pay close attention to detail and have

general accounting, marketing and basic computer skills.

 

RESPONSIBILITIES AND DUTIES:

• Responsible for the sales, marketing, occupancy, and delinquency management of the facility.

• Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer

relation skills as approved by management

• Provides outstanding customer service including assessing and resolving customer problems and

professionally handling telephone and walk-in inquiries

• Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies • Maintains all

required tenant documentation in a neat and orderly manner as directed by management

• Controls delinquencies through telephone contact and letters on a scheduled basis including sending out

monthly invoices

• Cleans space(s) as vacated, hallways, grounds and restrooms as needed.

• Completes routine maintenance such as changing light bulbs, and some repairs that typically require the use

of a drill, hammer, or screwdriver.

• Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well

as visual inspection daily

• General management of the office including but not limited to opening and closing the office on time each

day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly

reports as required by management

• Preparing units for auction, vacate as prescribed by law, and approved by management

• Effectively communicates with management and fellow associates

• Removal of snow and ice from in front of the office entrance and outside units as needed.

 

EXPERIENCE - QUALIFICATIONS:

• Customer service, retail sales, marketing, general office and telephone skills are required.

• Good organizational skills and basic accounting practices.

• Sales and marketing skills in the self-storage or retail industry is a plus.

• Ability to pay close attention to detail.

• Basic computer operation required. Proficiency in Microsoft Office including Word and Excel. Preferably

experience using a self-storage software application is a plus but not required.

 

EDUCATION:

HS Diploma and some college preferred.

 

PHYSICAL DEMANDS:

Sitting for approx. 6 hours, light to heavy lifting to 50 pounds. Ability to use a drill, hammer, and screwdriver.

Employment is also subject to background check and pre-employment drug test.

 

BENEFITS

2-bedroom apartment with garage

Medical

Dental

Paid Time Off

 

NOTE:

Candidates who have experience working in any of the following areas are especially encouraged to apply hotel &

hospitality, car rental, travel & service industry, collections agency, or hotel management.