FEATURED JOB OPENING: Mobile Home Community Manager - Muncie, IN

Community Manager 

Job Description

Requirements:

            Detail oriented                                                           Organizational skills

            Communication skills, verbal and written                  Sales experience

            Maintenance skills                                                     People skills

            Works well under pressure                                        Valid Driver’s License

            Ability to work independently                                     Time Management Skills

            Must live in the property                                            Strong Customer Service

            2-3 yrs property management experience                 Ability to Multitask

            Problem solving skills                                                High School Diploma/GED required

SUMMARY:  This is a responsible position accountable to protect, maintain and enhance the value of property assets in order to maximize financial return and for the benefit of the residents and the community.  The manager represents the property owner to both the public and the residents.

Essential Duties and responsibilities include the following. Other tasks as assigned or needed.

• Live on site or approved local residence
• Collect rent and home payments, and issue receipts on a timely basis and handle collection problems
• Make bank deposits on a timely basis and fax the deposits into the Corporate office as requested
• Maintain accurate monthly rental summary and send, completed summary to Operations Assistant at the home office on the 20^th of each month
  • Negotiate and Sign, leases and rental agreements, where applicable
  • Accurately collect, deposit, and report security deposits as applicable.
  • Actively market and promote the community through dealer visits, advertising,  and by other means
  • Inform prospective residents of availability of nearby schools, shopping malls, recreational facilities and public transportation
  • Perform regular inspection of premises and grounds for possible maintenance problems
  • Schedule and/or perform maintenance work as required, direct and coordinate activities of  maintenance personnel engaged in repairing plumbing or electrical malfunctions, painting or rehabbing homes, performing landscaping and/or grounds work or make arrangements for outside contracted labor to perform the work; whichever is applicable
  • Show prospective residents available sites or homes and explain community guidelines and payment expectations
  • Have community guidelines signed by new residents
  • Investigate resident complaints in regards to maintenance or warranty problems and take appropriate actions
  • Resolve and document resident complaints concerning other residents or visitors
  • Enforce community guidelines and issue warnings when necessary
  • Clean vacant homes when residents move out and arrange for painting, carpeting and maintenance, as necessary to make home ready for sale
  • Review all invoices, mark them appropriately, and approve for payment (send all invoices to the Regional Manager for approval)
  • Purchase pre-owned homes for re-sale with Regional Manager approval
  • Oversee the spotting and set-up of homes moving into the community
  • Assist MHA collection staff
  • Maintain periodic inventory of building contents and property condition
  • Maintain accurate inventory of all community homes
  • Maintain accurate occupancy and delinquency records and timely report same on company forms
  • Go to court and conduct the eviction of residents, when appropriate.
  • Follow all Heritage Group policies and procedures
  • Enforce Heritage Group policy of no cash accepted
  • Maintain accurate records of all petty cash expenses, balance and submit for payment as needed           
  • Rent all vacant sites in the site community
  • Show and sell (or rent as appropriate) all the company-owned homes in community
  • Prepare community news letters
  • Plan and hold Community resident relation activities

Work Hours:

            Full-time

Immediate Supervisor

            Area Manager

“Job descriptions are not intended to be a detailed list of all duties and responsibilities performed and/or a detailed list of the knowledge, skills and abilities required in order to perform the work.  Instead, they are intended to describe only the most important aspects of the job.”