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Campground Manager(s)/Host(s) - Floyd, VA
Campground Manager(s)/Host(s) - Floyd, VA
WHY DO WE SHOW EXPIRED LISTINGS?
The campground manager will be responsible for the following:
- MUST LIVE ON SITE IN YOUR OWN RV
-Assist the GM with utilizing and protecting all campground assets
-Research annual independent reports regarding recent trends in the campground industry
-Find and implement ways to make the campground superior
-Strive to create a positive campground culture by integrating small events for campers (i.e. potlucks, local bands, dances, themed weekends, etc.)
-Ensure campground events are in legal compliance with the assistance of the GM
-If sponsored by ownership, attend and represent Chantilly Farm at industry conferences
-Oversee all grounds and make recommendations to the GM regarding maintenance and development
-Act as the primary POC for all guests entering the campground
-Updates to all streams of revenue to ensure consistent collection of revenue
-Act as the POC for hospitality software partners and assist with website changes
-Maintain an attractive and lucrative Camp Store
-Assist in the upkeep of pertinent signage for outbuildings and merchandise
-Assist the team with marketing strategies as needed (i.e. promotions, special rates)
-Act as primary liaison between all long-term leasers and the main office
-Enforce campground rules/regulations with professional discretion
-Oversee all aspects of guest experiences and recommend improvements to GM
-With the team, assure the highest quality of industry-leading customer service
-Resolve customer complaints in a quick, polite, and retention-oriented manner; report in detail unresolvable complaints to the GM in a quick and reasonable manner
-Assist in the routine cleaning of all company outbuildings; quickly report maintenance issues to the GM
-Once notified of a possible emergency which threatens life, assets, or peace, the Campground Manager is responsible for contacting emergency services immediately without delay
-Create periodic reports
-Other duties as necessary