AirBnB Live-In Manager Couple - Kailua-Kona, HI

Who are we?

Our House is a 3,500sq ft house that echoes a relaxed way of life. It is an open air space with tons of plants, koi fish pond, natural and upcycled materials with serene forest & ocean views. It is located in Kailua-Kona on the Big Island of Hawai’i, just 10 minutes to the nearest beach and to the town center.

We offer various units for rent - 3 bedrooms, 1 bedroom apartment, studio apartment, and a glamping tent available for rent, as well as an on-site pool.

We welcome guests from all over the world who come to the island to enjoy swimming, hiking, surfing, snorkeling, and all the other activities that the stunning nature of the island has to offer.

What are we looking for?

POSITION FILLED FOR NOW...WILL BE SEEKING CANDIDATES FOR OCT/NOV 2020.

We are looking for a couple to work together as a team and take over the day-to-day management and operations. This is at least a six month commitment, with a two-week trial period.

You would be taking care of both the guests and the property while enjoying everything that this amazing island has to offer. There is no set schedule, as work load depends on guest calendar and what needs to be done on a given day.

We are looking for people who 

• Are SUPER reliable

• Friendly

• Excellent communicators

• Have experience (and enjoy!) using Airbnb

• Can find solutions to any problem, or can at least figure out where to start looking

• Relentless in getting stuff done

• Are able to work a flexible schedule

• Take the initiative

• Clean to the highest standards and notice small details

• Are open to feedback

• Positive attitude

Responsibilities

• Manage Airbnb calendar, bookings and all guest communication

• Daily cleaning of 6 units to the highest standards

• Greeting guests upon check-in

• Create a welcoming environment for guests and have a presence on the property

• Interact with, answer questions and assist with resolving issues that may arise during guest stays

• Inventory management including supply shopping, ordering and organization of storage 

• Plant care - must have a green thumb!

• Light maintenance and repairs

• Coordinating regular landscaping and pool servicing

• Coordination with plumber, electrician, or other professional if major issues arise

• Not only maintain, but seek to improve property, daily operations, and guest experience

• Be in consistent and reliable communication with owners

• Weekly post on social media

Qualifications

• Hospitality or property management experience 

• Tech/computer savvy with AirBnB experience preferred

• Able to reply within 1 hour to all guest messages via text/Airbnb app (have phone on you at all times)

• Good communication skills and customer service oriented mind

• Able to provide references from past employers

• Possession of a valid driver's license

• No kids, no pets, no drugs, and non-smokers 

Compensation

Compensation includes housing in a cute 'surf shack' tiny house with kitchenette. (We are happy to share detailed photos!) Also utilities, basic car, and a stipend of $800/month.

Schedule is flexible, with occasional long days, but with plenty of time to enjoy the island.