Thomas Goudie & Hope Goudie
1190 Circassian Drive • Yuba City, California 95991
530.923.1757 • bbqguy13@gmail.com
530.632.4044 • hgoudie46@gmail.com
29 July 2010
Offering more than 30 years of dedicated experience spanning personnel and equipment management, P&L responsibility, and budget preparation and implementation, we are currently seeking new challenges in a customer service and operations management role. As visionary leaders, we possess a proven track record of devising and implementing effective strategies that improve operations, decrease costs, and bring projects in on time. Equipped with solid communication, interpersonal, and problem solving skills, I am confident we will prove invaluable to your organization.
During our careers, we have worked closely with the public and have also trained and mentored new and existing staff members. In addition we have:
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Achieved sales of over $750,000, with over 1.2 million in the pipeline for remainder of year and 5 million for next calendar year.
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Sold and managed equipment service for financial industry.
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Built and maintained strong customer relationships.
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Developed territory plans to create demand and to successfully exceed objectives.
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Managed equipment repair, installation and sales over large geographic areas including Alaska, Arizona, Nevada, California, and Hawaii.
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Managed staff in excess of 400 with 32 managers reporting directly.
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Developed new business at NCR, Diebold, and Bank of America.
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Developed and managed budgets in excess of $60 million.
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Met or came in under budget consistently. Developed and managed service level agreements.
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Managed personnel issues on all levels.
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Developed and maintained internal and external measurement reports nationwide for in-house service department.
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Developed new retail business from the ground up.
Having introduced you to my professional background and achievements, I encourage a personal meeting so that we may detail our qualifications and learn of your objectives. In the interim, we look forward to speaking with you and appreciate your attention.
Sincerely,
Thomas Goudie & Hope Goudie
