Live in Management Position - Chama, NM

Live-In managment postition for year round Lodging Facility.  Seeking responsible couple (Christian preferred). No young children

Seeking hard-working individuals that are self-motivated, energetic, enthusiastic, non-smoking, non-drinking and drug using individuals,  The candidates must have at least two year experience in property management of a AAA 3- Diamond and up rating.  The candidates will be entrusted with business and owner reputation, therefore, must possess unquestionable character.  The candidates are responsible for all aspects of the day-to-day business operations with an understanding of the importance of doing what ever it takes attitude to ensure great service to our guest. Shared responsiblity for operation will be focusing on the front office duties, and Lodge ground maintenance and building, up keep. 

The successful candidates will possess the required skills and competencies:

Enjoy and love genuine hard work; effectively resolve problems when necessary to accommodate guests, strive to serve guests and make their experience special and memorable.  Must maintain property along with maintain budget costs, schedule room down time for repairs and upgrades. 

Evaluate efficiency levels of the business operation and able to adjust/refine designs with creative solutions and implement systems.

Proactively manage profit and loss according to owners budget,

Possess handy man skills - ability to handel minor improvements such as painting, make small repairs, conduct preventive maintenance scheduling, electrical repairs, plumbing repairs, grounds keeping such as; mowing, snow plowing and hot tub maintenance.

Intermediate skills in QuickBooks, Excel, Word and Outlook.

Must be have skills and competencies in marketing, social media, advertisement, able to handel press connections, writing press releases, email  blasts.

Exemplify an I can attitude - this trait is vital and critical to the success of the management position.

Outstanding customer service and organizational skills - strive to serve guests and make their experience special and memorable. 

Deliver exceptional experience to the guests - booking reservations, checking/out, organize and keep office clean.

Organize gift shop so that guests can view items with ease and increase sales.

Proven sales ability in sales is required in order to close contracts for incoming inquires for weddings, corporate functions, contractors an group room reservations,

Effective leadership skills - evaluation will not be addressed on the hours or energy spent but on the business and management outcome.

Management skills - hold staff accountable to service standards, when necessary provide discipline action, schedule staff effectively for day-to-day operations while managing hours and costs defined by owners.

Hire and interview seasonal staff.

Please e-mail a resume along with picture for each person along with two professional and personal references.  Include a cover letter that addresses what  each individual will do for the first one hundred days to manage the property and how they intend to settle in the community. 

Outline how the duties will be split between each individual - describe each of the responsibilities the individual will be performing, keeping in mind all of the responsibilities it will take to manage the lodge.