FEATURED JOB OPENING: Resort Managers - Salamumu Samoa

FEATURED JOB OPENING: Resort Managers - Salamumu Samoa

Posted: 5/24/2017 - 7:43 am

This job opening has expired. Click here to see the latest job openings. (If you are a subscriber and you are seeing this expired listing, you need to log in with your username and password.)

WHY DO WE SHOW EXPIRED LISTINGS?

The successful couple will have relevant experience and a thorough knowledge of hospitality in the South Pacific Islands with a knowledge/interest in watersports and adventure tourism.  We are only a small resort but have been operating for over 18 years and have a mix of guests from the surf and adventure market, families, travelling couples and solo travelers.  We have a mixture of accomodation ranging from 2 person to 10 person beach bungalow style accomodation.  Our restaurant and bar is mainly local, organic when possible and very fresh with a focus on locally caught seafood.  High season can get really busy but our bar normally closes well before 10pm as most guests are looking to make the most of their days in Samoa.

We are seeking a couple with relevant experience  particularly in the following areas:

OPERATIONS

•Ensure positive customer experiences by interacting with guests, maintaining high-quality facilities and remedying problems quickly. Managing the Tour Desk, arranging transfers / local tours / boat tours with the aim of maximizing revenue from in-house guests. 

•Ensure smooth running of daily operations - front desk, reservations, housekeeping, ground maintenance & gardeners, and the restaurant/bar by providing support to the existing departmental managers.  Ensuring well planned staff rosters are provided and shifts are covered at all times. 

•Manage operational costs of Resort through efficient purchasing and stock control.

RESERVATIONS & GUEST RELATIONS

•Proficient operational knowledge of Property Management System (RMS) Channel Manager / Online travel agent extranets. Ensure Guest check in / out experience is as seamless as possible and their expectations are met.

HUMAN RESOURCES

•Train, supervise, motivate, discipline and monitor the performance of all employees in accordance with the Local Employment Law and the company policy with our oversight and support.

We would be particularly keen to speak to a couple who have worked in the beach/island/eco sector of tourism as we have a boat and offer surf, boat and adventure tours. This is also an area we are also looking to grow in 2017/18.  Also working in a developing country is an advantage and would help the right couple deal with the day to day issues that arise from this.

Accommodation and a meal package is provided along with transport. Salary can be discussed on application.

We are still very much involved in the business and take care of the Marketing and Sales and the Accounting / high level management issues ona daily basis.

We are seeking a hands on day-to-day management couple to assist in the daily resort operations so we continue to grow the business to new markets on a global scale.

 

 

 

This job opening has expired. Click here to see the latest job openings. (If you are a subscriber and you are seeing this expired listing, you need to log in with your username and password.)

WHY DO WE SHOW EXPIRED LISTINGS?