Assistant Building Manager Couple - Burlington, ON

About the Position:

Assistant Building Manager Couples report to the Regional Manager and they play a supportive role in the successful operations of our apartment complexes and in the overall success of Timbercreek. This role is primarily responsible for assisting the Building Manager in achieving operational, maintenance and leasing objectives. This is a full-time, live-in position.

Key Responsibilities:

• Ensure that a superior level of service and support is provided to residents
• Promptly respond to resident issues and service requests
• Assist Building Managers in showing prospective residents available suites
• Process resident applications and lease agreements
• Responsible for day-to-day operations when the Building Managers are off duty and assist at month end with “move-in” and “move- out” procedures
• Responsible for the cleanliness of the Building
• Other duties as assigned

Job Requirements:

Education and Experience:

• Completion of High School or general education degree (GED)
• 1-2 years of related experience in a customer service or related role
• Exposure to the multi-residential or other related industry asset class would be considered an asset 
• WHMIS certification would be an asset
• Experience with Fire Life Safety & Building Inspections would be an asset
• Knowledge of current laws, legislation and rights concerning residents would be an asset
• Building/Property Maintenance experience
• Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Proficient with use of basic handheld and electrical tools
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Qualifications:

• A commitment to “Best in Class” Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” attitude and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• Excellent problem solving capabilities
• Must be willing to live on site
• Flexibility to work on-call on a rotating schedule (evenings & weekends)

About the Company: 

Timbercreek Asset Management Inc. (“TAMI”) is a privately owned investment firm who actively owns and manages our multi-family residential buildings with experienced professionals. Our roots started in 1999 with our founding partners managing the day-to-day operations of the buildings themselves. Since then Timbercreek has expanded across Canada. Today we are a $5 billion multi-faceted investment management company focused on both domestic and international real estate investment.  Over the past few years TAMI has been ranked multiple times by PROFIT Magazine as one of Canada’s fastest growing companies.

Timbercreek Communities (“TCOM”), a division of TAMI, currently manages a quality portfolio of over 200 multi-family residential buildings totaling over 17,000 residential suites well located in twenty-seven cities and five provinces across Canada, including throughout Alberta, Manitoba, Ontario, Quebec and Nova Scotia. 

Vision:

We are the leading owner and operator of multi-family residential communities across Canada. Timbercreek takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to working together collaboratively with our team and community members to create better living experiences.

Timbercreek Asset Management Inc. is an inclusive and equal opportunity employer. If you require a disability–related accommodation to participate in the recruitment process please email us.  We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted.  We thank all applicants for their submissions.